Privacy Policy
Effective Date: July 2, 2026
Suwannee Sunshine Services LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website.
This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property address
- Project details or messages
- Any information submitted through our contact or estimate request forms
We may also automatically collect limited technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide estimates and requested services
- Schedule appointments
- Improve our website and customer experience
- Communicate regarding projects or requested information
- Maintain website security and prevent fraud
We do not sell your personal information.
Two-Factor Authentication
To help protect our website and customer information, certain forms or user functions may utilize Twilio Verify for two-factor authentication (2FA).
If you provide a mobile phone number for verification:
- Your phone number is securely transmitted to Twilio solely for identity verification.
- A one-time verification code may be sent via SMS.
- Your phone number is used only for authentication purposes unless you separately opt into marketing communications.
- Standard message and data rates may apply from your wireless carrier.
Twilio processes this information in accordance with its own Privacy Policy.
Cookies
Our website may use cookies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance security
You can disable cookies through your browser settings, although some features of the website may not function properly.
Third-Party Services
Our website may use trusted third-party services including:
- Twilio
- Google Analytics
- Google Maps
- Website hosting providers
- WordPress plugins
These providers may collect information necessary to perform their services.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
However, no internet transmission or electronic storage method is completely secure.
Data Retention
We retain personal information only as long as reasonably necessary to:
- Respond to inquiries
- Complete requested services
- Comply with legal obligations
- Resolve disputes
Your Rights
Depending on your state of residence, you may have rights regarding your personal information, including:
- Request access
- Request correction
- Request deletion
- Withdraw consent where applicable
To exercise these rights, please contact us.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Suwannee Sunshine Services LLC
Email: admin@suwanneesunshine.com
Phone: (352) 639-2284